Operations and Support
Operations and Support Career Breakdown
Infrastructure Support
These roles deploy, maintain, and repair the computer and network infrastructure of organisations and service providers
Systems Support
Systems support personnel troubleshoot hardware problems and find fixes for them
Database Support
These roles supports database performance by monitoring, evaluating, and resolving processing and programming problems. Secures database by preparing access and control policies and procedures and implementing disaster recovery procedures.
Data Center Support
Data center support roles install and maintain data servers and network equipment. Their duties include monitoring the day-to-day performance of servers, maintaining an optimally controlled environment for servers, and troubleshooting network and server problems.
Operations Center Support
These roles oversee complex network components and are responsible for network management.
Applications Support
Application support manage the installation and maintenance of software applications in order to streamline business operations. They optimise software application performance, installing updates, and performing debugging procedures.